Helpful Information
Accessing our services
There are a few different options for accessing services with us. We can help you find the option that best suits you. Please contact us if you have any questions.
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You can self refer to Element Health and Psychology by getting in touch with us today. If you belong to a private health fund you may be eligible to access a rebate for psychology sessions. It is best to discuss this with your health fund directly as the rebate amount will vary depending on the health fund and your level of cover.
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You can discuss with your GP if you are eligible for a referral for psychology sessions under The Better Access to Mental Health Treatment Plan (MHTP) which allows you to receive a rebate for up to 10 psychology sessions per calendar year.
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We are a registered BUPA provider under the Australian Defence Force Health Services Contract (ADFHSC). If you are a member of the ADF you may be eligible for off-base psychology sessions at Element Health and Psychology covered under BUPA.
Helpful Contacts
“Because no one has to face their darkest moments alone”
Mental Health Line
1800 011 511
Staffed by mental health professionals, this line gives NSW residence access to expect mental health advice, support and referrals.
Lifeline
13 11 14
Lifeline is a national charity providing all experiencing emotional distress with access to 24 hour crisis support and suicide prevention services.
Suicide Call Back Service
1300 659 467
The Suicide Call Back Service offers free professional 24/7 telephone counselling support to people at risk of suicide, concerned about someone at risk, bereaved by suicide and people experiencing emotional or mental health issues
Kids Helpline
1800 55 1800
Kids Helpline is a free 24/7 confidential counselling service specifically designed for children and young people aged 5 to 25 years. All counsellors are fully qualified and experienced professionals.
